Privacy Policy
Effective date: 05/15/23]
At Solid Rock, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information from you when you voluntarily provide it to us. The types of personal information we may collect include:
Contact information (such as name, email address, phone number, and mailing address)
Payment information (such as credit card details)
Order details and preferences
Communication preferences
Uploaded design files and content
We may also collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, and operating system. This information helps us analyze trends, administer the site, and improve our services.
Use of Information
We use the personal information we collect for the following purposes:
To process and fulfill your orders
To communicate with you regarding your orders, inquiries, or other requests
To personalize your experience on our website
To send you promotional offers, updates, and newsletters (with your consent)
To improve our website, products, and services
To detect and prevent fraud and other unauthorized activities
We will not sell, rent, or lease your personal information to third parties for marketing purposes without your consent.
Disclosure of Information
We may disclose your personal information in the following circumstances:
To our trusted service providers who assist us in providing and improving our services (e.g., payment processors, shipping companies)
To comply with legal obligations, such as responding to lawful requests and legal processes
To protect our rights, property, or safety, or the rights, property, or safety of others
In connection with a merger, acquisition, or sale of all or a portion of our business
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to delete that information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us